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Frequently Asked Questions
Q. How long will the survey take? A. We will normally be on site for approximately one hour. The calculations are completed at our office and the Certificate will be produced within 24 hours.
Q. Will I need to be at home when the surveyor arrives? A. Yes it would be preferable if you are at home as we will need to ask a few simple questions. We will also need access to all areas of your home, including the main heating boiler and loft area (if practically possible).
Q. What is included in the Energy Performance Certificate? A. The Certificate will look broadly similar to a certificate on a refrigerator. Its purpose is to record in a clear unambiguous format, how energy efficient the home is as a building. Using colour charts, the EPC records the current rating and compares this with potential rating at which the owner should aim.
Q. What does the Sureyor do?
A. We need to take measurements of the property inside and sometimes outside. We will need access to the boiler, hot water cylinder and other heating appliances to take the details. If present,we will need access to the loft/attic to take details of the insulation.(We do proviede our own ladders for this purpose). We need access to all rooms to take details of lighting and heating. It is also important to note that we need to take photographs of the front and rear of the property as well as appliances such as boilers. This is to comply with certification process and in order to record the information. Each property is different and so what needs to be recorded is determined by the property but the points listed above are a minimum for all properties.
Q ) Who can produce the Energy Certificate?. A) The Energy Performance Certificate can only be completed by a qualified and licensed Domestic Energy Assessors or Home Inspectors.
Q) Does the Energy Performance Certificate need to be completed before a property is marketed? A) The Certificate must be attached to the property details as supplied by the estate agent. Also proof must be provided that the legal documents and searches have been ordered by your pack provider.
Q) Who has access and permission to view the Energy Performance Certificate? A) Permission to view the contents of an Energy Performance Certificate by estate agents or prospective buyers must be given by the owner of the pack
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